TERMS AND CONDITIONS

Clarity With Queen Vee

These Terms and Conditions govern all services provided by Clarity With Queen Vee, a sole trader consultancy operating online. By engaging our services, you agree to be bound by these terms.

Last updated: May 2026

1. About Us

Clarity With Queen Vee is a sole trader consultancy providing AI consulting, strategy, and automation services. We operate exclusively online.

Contact: [email protected]

2. Services

We provide the following services:

2.1 AI Receptionist Builds — Design, build, and deployment of AI-powered phone receptionist systems customised to your business.

2.2 AI Agent Builds — Design and deployment of AI agents for business automation and workflow management.

2.3 AI Consulting and Strategy — Advisory sessions, strategy development, and AI adoption guidance for businesses and individuals.

2.4 Training and Workshops — Community and organisational AI learning programmes, workshops, and presentations.

3. Engagement and Agreements

All services are confirmed in writing via email or a signed agreement. Work will not commence until a written confirmation and deposit payment have been received.

4. Payment Terms

4.1 A non-refundable deposit of 50% of the agreed project fee is required before work commences.

4.2 The remaining balance is due two weeks before the agreed delivery date.

4.3 All payments are non-refundable once made.

4.4 Failure to make the final payment by the due date may result in the project being paused or cancelled. In such cases, all payments already made are retained by Clarity With Queen Vee.

4.5 Invoices are issued in GBP (£). Payment must be made in full with no deductions.

 

 

5. Cancellation Policy

5.1 If a client cancels an engagement after work has commenced, all payments made to date are non-refundable.

5.2 No partial refunds will be issued under any circumstances once work has begun.

5.3 Work completed up to the point of cancellation remains the intellectual property of Clarity With Queen Vee until full payment has been received.

5.4 Upon cancellation, no deliverables, files, prompts, scripts, or materials will be transferred to the client unless full payment has been received.

5.5 Cancellations must be communicated in writing by email to [email protected].

6. Intellectual Property

6.1 All work, materials, prompts, scripts, workflows, and deliverables created by Clarity With Queen Vee remain our intellectual property until full payment has been received.

6.2 Upon receipt of full payment, the agreed deliverables are licensed to the client for their own business use.

6.3 You may not resell, redistribute, or claim ownership of any materials created by Clarity With Queen Vee without prior written consent.

7. Client Responsibilities

7.1 You are responsible for providing accurate and complete information required to deliver the agreed services.

7.2 Delays caused by failure to provide required information, approvals, or access may result in revised delivery timelines.

7.3 You are responsible for ensuring that your use of any AI system, receptionist, or agent complies with applicable laws and regulations in your jurisdiction.

8. Results and Disclaimers

8.1 Clarity With Queen Vee makes no guarantee of specific business results, revenue increases, or client acquisition from any service provided.

8.2 AI systems are tools. Their effectiveness depends on factors including but not limited to your business setup, call volume, and how the system is managed after delivery.

8.3 All figures and examples provided in marketing materials are illustrative only and do not constitute a guarantee of outcome.

9. Confidentiality

9.1 Both parties agree to keep confidential any sensitive business information shared during the course of an engagement.

9.2 Clarity With Queen Vee will not share your business information with third parties without your consent, except where required by law.

 

10. Limitation of Liability

10.1 To the fullest extent permitted by law, Clarity With Queen Vee shall not be liable for any indirect, incidental, or consequential loss arising from the use of our services.

10.2 Our total liability in connection with any engagement shall not exceed the total fees paid by you for that specific engagement.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. The most current version will always be available on our website. Continued engagement with our services constitutes acceptance of any updated terms.

13. Contact

For any questions regarding these Terms and Conditions, please contact:

Clarity With Queen Vee

Email: [email protected]

© 2026 Clarity With Queen Vee. All rights reserved.